Privacy Policy
Last updated: April 2026 · Applies to: zenvoyagent.com
At Zenvoyagent, we take your privacy seriously. This policy explains what information we collect, how we use it, and what choices you have. It applies to all visitors and clients of our website and services.
1. Information We Collect
We collect information you provide directly to us, including when you:
- Fill out a contact or enquiry form
- Book a call via our scheduling link
- Communicate with us by email or messaging
- Engage with us as a client
This may include your name, email address, company name, job title, industry, and any other information you choose to share.
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide our services
- Send service-related communications and updates
- Understand your needs and improve our offerings
- Comply with legal obligations
We do not sell, rent, or trade your personal information to any third party.
3. Cookies and Analytics
Our website may use cookies and similar tracking technologies to analyse site traffic and improve your experience. You can control or disable cookies through your browser settings. We may use third-party analytics tools that collect aggregated or pseudonymised data about site usage. We use this information to understand website performance, improve our services, and maintain site security.
4. Third-Party Services
We use third-party services to operate our business, deliver forms, and schedule calls:
- Zoho Forms — to receive contact and enquiry submissions
- Zoom — to facilitate scheduling and video calls
Each of these services has its own privacy policy governing how they handle your data. We encourage you to review them independently.
5. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this policy, to manage client relationships, to keep required business records, or as required by applicable law. When information is no longer needed, we delete it or securely de-identify it where practical. If you would like your data deleted, you may request this at any time by contacting us.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your location and applicable law, including where relevant under Indian data protection requirements, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete data
- Request deletion of your personal data
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
To exercise any of these rights, raise a request through the contact details below. If you are contacting us about a privacy concern, access request, correction request, erasure request, or grievance, please include enough detail for us to verify and respond.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy, please reach out via our contact form. We aim to respond within 5 business days.